Shipping policy

SHIPPING POLICY

Thank you for shopping at Vogue Lighting. We are dedicated to delivering your order accurately, safely, and on time. Please review our shipping policy below to understand our delivery times, costs, and processes.

1. Shipping Rates & Delivery Estimates
We are proud to offer Free Standard Shipping on all orders worldwide. No minimum purchase or discount code is required at checkout.

| Destination | Shipping Cost | Estimated Delivery Time |
| United States (US) | FREE | 5 - 7 business days |
| International (Rest of the World) | FREE | 7 - 21 business days |

*Please note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Shipping times can vary due to customs clearance, carrier delays, or peak holiday seasons.*

2. Order Processing Time
All orders are processed within 1 - 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
* You will receive another notification when your order has shipped.
* If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay in shipping your order.

3. Shipment Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s).
* The tracking information will become active within 24 - 48 hours.
* You can track your package directly through our website or the carrier's tracking portal.

4. Customs, Duties, and Taxes
Vogue Lighting is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (including tariffs, taxes, VAT, etc.). Please check with your local customs office for more details before purchasing.

5. Wrong Address Disclaimer
It is the responsibility of the buyer to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a very small window to correct an incorrect shipping address. Please contact us immediately at sanchezstevenhnvfi5914@gmail.com if you believe you have provided an incorrect shipping address.

6. Lost or Damaged Packages
If you received your order damaged, or if your package is lost in transit, please contact our support team at sanchezstevenhnvfi5914@gmail.com within 7 days of the delivery date. Please save all packaging materials and damaged goods before filing a claim.

7. Contact Us
If you have any questions about our Shipping Policy, please reach out to our customer service team:
* Email: sanchezstevenhnvfi5914@gmail.com
* Contact Page: http://voguelighting.co.uk/